Privacy Policy

​Privacy Policy of Wanbao Technology Co., Ltd.​​

​Last Updated:​​ May 31, 2025

​1. Introduction​

Wanbao Technology Co., Ltd. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, store, and safeguard data when you:

  • Visit our website (www.wanbaotek.com);
  • Submit inquiries or orders for products (e.g., sapphire tubes, YAG crystals, optical components);
  • Engage with us as a business partner or client.

​2. Information We Collect​

We may collect the following information to fulfill orders, provide services, and improve user experience:

  • ​Contact Details: Name, email, phone number, company name, and job title (e.g., for inquiries or technical support).
  • ​Business Information: Order history, product specifications, delivery addresses, and payment details (processed via secure third-party gateways).
  • ​Technical Data: IP address, device type, browser information, and website usage patterns (via cookies).
  • ​Communication Records: Emails, chat logs, or call recordings for customer service purposes.

​3. How We Use Your Information​

Your data enables us to:

  • ​Process Orders: Manufacture and deliver precision optical components (e.g., sapphire lenses, ceramic rods) per your specifications.
  • ​Provide Support: Respond to inquiries about products (e.g., medical endoscopes, laser equipment) or technical requirements.
  • ​Improve Services: Analyze usage trends to enhance product quality and user experience.
  • ​Comply with Laws: Meet legal obligations under regulations like China’s PIPL or the EU’s GDPR.

​4. Data Sharing and Disclosure​

We only share information when necessary:

  • ​With Partners: Logistics providers for shipment tracking or payment processors for transactions.
  • ​For Legal Compliance: If required by law enforcement, courts, or regulatory authorities.
  • ​Within Our Group: Affiliated entities under strict confidentiality agreements.

​5. Data Security Measures​

We implement robust safeguards to protect your data:

  • ​Encryption: SSL/TLS for data transmission and AES-256 for stored information.
  • ​Access Controls: Role-based permissions limit internal data access.
  • ​Audits: Regular security assessments to identify and address vulnerabilities.

​6. Your Rights​

Depending on your jurisdiction, you may:

  • Access, correct, or delete your personal data;
  • Withdraw consent for marketing communications;
  • Request data portability (e.g., order history).
    To exercise these rights, contact us at [privacy@wanbaotek.com].

​7. International Data Transfers​

As a global supplier, data may be transferred internationally. We ensure compliance via:

  • Standard Contractual Clauses (SCCs) for EU transfers;
  • PIPL-compliant agreements for China-based data.

​8. Policy Updates​

We will notify users of material changes via email or website announcements.

​9. Contact Us​

For privacy-related questions, contact:

  • ​Email: [privacy@wanbaotek.com]
  • ​Phone: [+86 28 XXXX XXXX]

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