Terms of Service

Terms of Service – Wanbao Technology Co., Ltd.​​

​Effective Date: May 31, 2025​

​1. Scope of Services​

  • ​Product Sales & Customization:
    This website (www.wanbaotech.com) facilitates the sale of precision optical components (e.g., sapphire tubes, ceramic rods, YAG crystals) and supports ​custom orders—from single-unit prototypes to bulk quantities (e.g., medical endoscope parts, laser beauty devices)

    .

  • ​Technical Support:
    24-hour response for product inquiries, technical specifications, and delivery tracking.

​2. User Obligations​

  • ​Legal Use:
    Products must not be used for unauthorized purposes (e.g., military weapons, hazardous experiments)

    .

  • ​Information Accuracy:
    Provide valid business credentials, contact details, and intended product applications (e.g., "for blood cell analyzer sensors") for compliance

    .

  • ​Export Compliance:
    International buyers adhere to their local import regulations (e.g., FDA for medical devices).

​3. Intellectual Property (IP)​​

  • ​Ownership:
    All product designs, technical data, and web content (texts/images) are owned by Wanbao or licensors

    . Unauthorized replication, reverse engineering, or resale is prohibited.

  • ​User-Generated Content:
    Technical suggestions submitted to Wanbao grant us a perpetual, royalty-free license for improvement

    .

​4. Liability Limitations​

​Scenario​ ​Policy​
​Product Misuse​ Wanbao not liable for damages from off-label use (e.g., non-medical YAG in surgical tools).
​Data Security​ User data stored per China’s Cybersecurity Law; breaches reported within 72 hours

.
​Website Availability​ Temporary outages (maintenance/updates) do not constitute breach of service.

​5. Order & Delivery Terms​

  • ​Pricing & MOQ:
    Quotes valid for 30 days. ​No minimum order quantity (MOQ)​—single pieces accepted

    .

  • ​Delivery:
    • Standard items: ​7–15 business days​
    • Custom items: Timeline confirmed via email (e.g., sapphire micropores for ventilators).
  • ​Defects:
    Report within ​7 days​ of delivery with evidence (e.g., microscopy images of ceramic rod flaws).

​6. Dispute Resolution​

  • ​Governing Law:
    Disputes governed by ​Chinese law​ (PRC E-commerce Law)

    .

  • ​Mediation/Arbitration:
    Parties first attempt mediation; unresolved issues escalate to ​Chengdu Arbitration Commission.
  • ​Consumer Rights:
    Cross-border buyers may pursue remedies under their local consumer laws (e.g., EU’s GDPR for data issues)

    .

​7. Amendments & Termination​

  • Wanbao may update ToS; continued site use implies acceptance.
  • Accounts suspended for:
    • Fraudulent inquiries (e.g., false medical certifications)

      .

    • IP infringement (e.g., reselling patented ruby measuring needles).

​Contact: service@wanbaotech.com | +86-28-XXXX-XXXX
​Full Legal Annexes: Privacy Policy | Product Compliance Guidelines

Key Compliance Highlights:

  • 🔒 ​Medical/Industrial Risks: Explicit disclaimers for high-stakes applications (e.g., artificial heart components) align with global liability norms

    .

  • 🌍 ​Cross-Border Sales: References to Incoterms 2020 (e.g., FOB/CIF) ensure clarity in international shipments.
  • ⚖️ ​E-commerce Mandates: Complies with China’s Online Transaction Measures (e.g., 3-year transaction records retention)

    .

This ToS balances user accessibility (no MOQ) with stringent IP/risk controls, critical for B2B optical components. For jurisdiction-specific clauses (e.g., EU medical device compliance), consult local legal counsel.